Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to GoosyPals! The terms "we", "us" and "our" refer to GoosyPals. GoosyPals operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). GoosyPals is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately. However, colors or product appearance may differ based on your device settings. We do not warrant that the quality of any products purchased will meet your expectations. Descriptions and pricing are subject to change without notice at our sole discretion.

SECTION 3 - ORDERS AND PAYMENTS

When you place an order, you are making an offer to purchase. GoosyPals reserves the right to accept or decline your order for any reason.

  • Payment Method: We exclusively accept payments through PayPal.

  • Order Acceptance: Your order is not accepted until we confirm it via email. Once accepted, we may be unable to accommodate cancellation requests due to our fast processing times with international suppliers.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. Unless otherwise stated, posted prices do not include taxes, shipping, customs, or import charges that may be applicable in Australia or New Zealand. You represent that the PayPal information you provide is true and that you are authorized to use the account.

SECTION 5 - SHIPPING AND DELIVERY (INTERNATIONAL DROPSHIPPING)

Our products are shipped directly from our international partner warehouses in China.

  • All delivery times are estimates and are not guaranteed.

  • We are not liable for delays caused by shipping carriers, customs processing in Australia/New Zealand, or events outside our control.

  • Customs/Duties: The customer is the importer of record and is responsible for any local customs duties or GST/taxes applicable upon entry into the destination country.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services, such as text, graphics, logos, and images, is the property of GoosyPals or its content suppliers and protected by international copyright laws.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

We may provide access to third-party tools (like PayPal) or links to third-party websites. We have no control over these entities and are not liable for any harm or damages related to their use.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

GoosyPals is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of the sales between you and GoosyPals. You release Shopify from any liabilities arising from your transactions with us.

SECTION 9 - ERRORS AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES

You may not use our products for any illegal or unauthorized purpose. You agree not to transmit any worms, viruses, or any code of a destructive nature. Automated access by "Agents" or AI tools must identify themselves clearly as per our technical requirements.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

To the fullest extent provided by law (including the Australian Consumer Law and the NZ Consumer Guarantees Act), the services and products are provided 'as is' and 'as available'. In no case shall GoosyPals be liable for any injury, loss, or any direct/indirect damages arising from your use of the service.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of New Zealand, where GoosyPals is headquartered.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: Email: goosypals@gmail.com

Business Details:

  • Trading Name: GoosyPals

  • Contact Email: goosypals@gmail.com

  • Location: Auckland, New Zealand.

  • Business Address: [INSERT YOUR PHYSICAL ADDRESS IN AUCKLAND]